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No public evidenceListen360 and GDPR
CertReports found no public GDPR evidence for Listen360 as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.
Evidence
VerifiedActive: EU-US Certification, UK Extension Certification
as of 17 Sep 2026 · confidence 100%- Kind
- listing
- Issued or listed
- 22 Apr 2019
- Expires or valid through
- 6 Mar 2027
- Scope
- Clients (businesses) using the Listen360 system may import and collect personal data received from the EU/UK as part of soliciting, collecting and reporting upon voluntary feedback from their customers. Listen360 utilizes this information to solicit feedback from a Client’s customers on behalf of the Client, via email and online feedback forms. Listen360 also stores this personal data so that it can be utilized by Clients for reporting, future feedback requests, and other ongoing customer communications. This personal data may include full name, address, email address, phone number, information about products and services purchased, feedback responses, and other data points collected in custom fields designated by the Clients utilizing our services. Listen360 may share this personal data with third party service providers that work on behalf of or with us to provide some of the aspects of Listen360 services (for example, third parties involved in email distribution services, and IaaS hosting providers). Listen360 also collects and stores personal data about authorized individual users (who may be located in the EU/UK) of a Client’s Listen360 paid, free, and/or demo accounts, including name, contact information, position, user credentials, and other required account security information for the purpose of account authentication and other reporting. Listen360 also stores this personal data for authentication, reporting, and other purposes related to the use and administration of its Services. Listen360 may share this personal data with third party service providers that work on behalf of or with us to provide some of the aspects of Listen360 services (for example, third parties involved in email distribution services, and IaaS hosting providers). Listen360 collects personal data from visitors to its websites, who may be located in the EU/UK, including personal data provided when these visitors submit a "contact us" or other online inquiry form, when visitors comment to a blog, or when visitors email, call, write, fax or otherwise initiate contact with Listen360. Listen360 stores this personal data which may include name, address, phone number, and email address, and any other information provided by the visitor in our CRM (Customer Relationship Management) system. Listen360 uses this information to respond to customer requests, and stores this personal data for use in marketing, research, and development activities. Listen360 may share this personal data with third party service providers that work on behalf of or with us to provide some of the aspects of Listen360 services (for example, third parties involved in CRM services, email distribution services, and IaaS hosting providers). When an EU/UK consumer, an EU/UK-based visitor, or a Client user located in the EU/UK, accesses a Listen360 website, feedback form, or web-based application via a web-browser on a computer or via a mobile device, Listen360 collects personal data. This personal data is stored in log files and includes browser type, operating system, Internet Protocol (IP) address, domain name, a date/time stamp for the visit, duration of visit, and pages viewed. The data is utilized to improve system performance, and to improve product and service offerings. Listen360 creates anonymous records from personally identifiable information collected from EU/UK consumers. This anonymous information is used to direct future development, including but not limited to analyzing usage patterns so that we may enhance our services, and providing reports based on anonymous non-personally identifiable information. Listen360 may at its discretion disclose this anonymized information to third parties not covered by the DPF. Listen360 will disclose any and all personal information it collects in response to a valid request from law enforcement.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 17 Sep 2026 | Listen360, Inc.: Active: EU-US Certification, UK Extension Certification | Live pagesha256 0c2776c221 |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is Listen360 GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
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