Verint
Security and trust center evidence
Close the AI outcomes gap with the Verint Open
Summary
HIPAAVendor-stated
SOC 2Vendor-stated
GDPRVendor-stated
FedRAMPVerified
PCI DSSVendor-stated
ISO 27001Vendor-stated
ISO 42001Vendor-stated
DPFVerified
CCPAVendor-stated
GovRAMPVendor-stated
TX-RAMPVendor-statedVerint has 2 registry-verified rows and 9 vendor-stated rows in the CertReports index, last verified 2 Nov 2026. The strongest row is HIPAA: Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured). This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.
Reviewer brief
Verint states it holds SOC 2, GDPR and PCI DSS 4.0 on its trust centre as of 18 Sep 2026. Verint also states ISO/IEC 27001:2022, ISO/IEC 42001:2023 (Calabrio) and CCPA/CPRA on its trust centre as of 18 Sep 2026. Verint displays a HIPAA badge on its trust centre as of 18 Sep 2026, though BAA availability is not captured in this evidence. Verint states GovRAMP (StateRAMP) and TX-RAMP on its trust centre as of 18 Sep 2026. Verint is listed in the FedRAMP registry as FedRAMP Ready, with auditor Kratos, as of 19 Sep 2026, and is listed in the Data Privacy Framework registry with active EU-US, Swiss-US and UK Extension certifications, issued 17 Jan 2024 and expiring 19 Dec 2026, as of 17 Sep 2026.
- FedRAMP: Ready status listed in FedRAMP registry, auditor Kratos, as of 19 Sep 2026.
- EU-US Data Privacy Framework: active EU-US, Swiss-US and UK Extension certifications listed in DPF registry, issued 17 Jan 2024, expires 19 Dec 2026, as of 17 Sep 2026.
- SOC 2, ISO 27001, ISO 42001, GDPR, PCI DSS, CCPA/CPRA, GovRAMP (StateRAMP), TX-RAMP and HIPAA: vendor-stated on trust centre as of 18 Sep 2026; HIPAA shown as a badge only, BAA availability not captured.
Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 19 Sep 2026; it is regenerated whenever a row changes.
Among customer support vendors
2verified rows
Category median 1, across 110 indexed customer support vendors. Verint has more verified rows than 92 percent of them.
agentic aicontact centercustomer experiencecx analyticsworkforce engagement management
Compare with similar vendors
Pick your own comparisonCompliance grid
- HIPAAVendor-stated
Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured)
as of 30 Sep 20262 sources - SOC 2Vendor-stated
Vendor states SOC 2 on its trust centre
as of 30 Sep 20262 sources - GDPRVendor-stated
Vendor states GDPR on its trust centre
as of 30 Sep 20262 sources - FedRAMPVerified
FedRAMP Ready
as of 14 Oct 202628 sources · Kratos - PCI DSSVendor-stated
Vendor states PCI-DSS 4.0 on its trust centre
as of 30 Sep 20262 sources - ISO/IEC 27001Vendor-stated
Vendor states ISO 27001:2022 on its trust centre
as of 30 Sep 20262 sources - ISO/IEC 42001Vendor-stated
Vendor states ISO/IEC 42001:2023 (Calabrio) on its trust centre
as of 30 Sep 20262 sources - EU-US Data Privacy FrameworkVerified
Active: SW-US Certification, EU-US Certification, UK Extension Certification
as of 2 Nov 20261 source - CCPA / CPRAVendor-stated
Vendor states CCPA on its trust centre
as of 30 Sep 20262 sources - GovRAMPVendor-stated
Vendor states StateRAMP on its trust centre
as of 30 Sep 20262 sources - TX-RAMPVendor-stated
Vendor states TX-RAMP on its trust centre
as of 30 Sep 20262 sources
No public evidence yet for CSA STAR, Cyber Essentials, ISO 27701. This does not mean the vendor lacks them; it means nothing public was found at the last check.
Legal artefacts
Subprocessors (17)
- Calabrio Hosted Solution Canada SubprocessorsThe provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment. · Canada
- Calabrio Hosted Solutions APAC SubprocessorsThe provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment. · APAC
- Calabrio Hosted Solutions EMEA - EU SubprocessorsThe provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment. · EMEA - EU
- Calabrio Hosted Solutions EMEA - UK SubprocessorsThe provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment. · EMEA - UK
- Calabrio Hosted Solutions US SubprocessorsThe provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment. · US
- Verint Data Processing Instructionsverint.com
- Verint Hosted Solutions Americas SubrocessorsThe provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment. · Americas
- Verint Hosted Solutions APAC SubprocessorsThe provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment. · APAC
- Verint Hosted Solutions EMEA - EU SubprocessorsThe provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment. · EMEA - EU
- Verint Hosted Solutions EMEA - UK SubprocessorsThe provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment. · EMEA - UK
- Verint Identity Authentication Americas Services SubprocessorsThe provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant identity authentication services to access the SaaS Services. Data Subjects whose Personal Data may be processed by these Subprocessors include Customer Personnel authorized by Customer to use Verint’s SaaS Services. · Americas
- Verint Identity Authentication APAC Services SubprocessorsThe provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant identity authentication services to access the SaaS Services. Data Subjects whose Personal Data may be processed by these Subprocessors include Customer Personnel authorized by Customer to use Verint’s SaaS Services. · APAC
- Verint Identity Authentication EMEA - EU Services SubprocessorsThe provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant identity authentication services to access the SaaS Services. Data Subjects whose Personal Data may be processed by these Subprocessors include Customer Personnel authorized by Customer to use Verint’s SaaS Services. · EMEA - EU
- Verint Identity Authentication EMEA - UK Services SubprocessorsThe provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant identity authentication services to access the SaaS Services. Data Subjects whose Personal Data may be processed by these Subprocessors include Customer Personnel authorized by Customer to use Verint’s SaaS Services. · EMEA - UK
- Verint Other Subprocessors - AssemblyAI, Inc.To create voice-to-text transcription. Customer controls ingested recordings using the pause/resume configuration
- Verint Other Subprocessors - SnowflakeTo provide data warehousing (off-line storage) and data analytics. Storage and processing of redacted customer interaction transcripts and associated analytics results to support AI-enabled features, reporting, and analytics.
- Verint Other Subprocessors - TransperfectSpeech and text analytics natural language services
Security profile
- Trains on customer data
- no
Displayed as a security profile from public statements, not as attestations, as of 30 Sep 2026.
Change history
- 22 Sep 2026DPA changedThe data processing agreement URL changed.
- 22 Sep 2026AI training policy changedTraining on customer data moved from unknown to no.
- 18 Sep 2026Subprocessor added: Verint Hosted Solutions Americas SubrocessorsVerint Hosted Solutions Americas Subrocessors appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: Verint Hosted Solutions EMEA - EU SubprocessorsVerint Hosted Solutions EMEA - EU Subprocessors appeared on the subprocessor list.
- 18 Sep 2026CCPA / CPRA evidence addedA CCPA / CPRA row entered the index with state Vendor-stated.
- 18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.
- 18 Sep 2026GovRAMP evidence addedA GovRAMP row entered the index with state Vendor-stated.
- 18 Sep 2026HIPAA evidence addedA HIPAA row entered the index with state Vendor-stated.
- 18 Sep 2026ISO/IEC 27001 evidence addedA ISO/IEC 27001 row entered the index with state Vendor-stated.
- 18 Sep 2026ISO/IEC 42001 evidence addedA ISO/IEC 42001 row entered the index with state Vendor-stated.
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Evidence against regulations
All regulations for VerintHow much of each regulation’s vendor requirements Verint’s public evidence reaches.
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