Explainers
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Solomon Amos · 2 Nov 2026 · 10 min read
MindTouch
GDPR evidence
Discover NiCE’s AI customer service automation solutions to improve CX and boost
No public evidenceMindTouch and GDPR
CertReports found no public GDPR evidence for MindTouch as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.
Evidence
VerifiedActive: EU-US Certification, UK Extension Certification, SW-US Certification
as of 2 Nov 2026 · confidence 100%- Kind
- Listing
- Issued or listed
- 18 Jan 2017
- Expires or valid through
- 9 Jun 2027
- Scope
- Data is processed for various purposes depending on the particular product or service being provided, including: sales and marketing to consumers and businesses; supplying services and products to consumers and businesses; operating, developing and improving NICE services and products; personalizing NICE services and products; financial processing and management; supplier, vendor and partner relationship management; fraud prevention, security, and protection of NICE and our users; compliance with governmental, legislative and regulatory bodies; and customer support and relationship management. Data is disclosed to third parties as detailed in our Privacy Policy, including: in situations in which we have consent, for external processing, and for legal reasons.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 2 Nov 2026 | NiCE: Active: EU-US Certification, UK Extension Certification, SW-US Certification | Live pagesha256 00569a2cb5 |
ExpiredInactive
as of 2 Nov 2026 · confidence 100%- Kind
- Listing
- Scope
- Customer satisfaction surveys are initiated to improve the processes and relationships between our Clients and their customers. Typically a Client?s customers provide the Client with certain information including their names, companies, job titles, phone numbers, and email addresses and the Client provides such information to Satmetrix to enable us to process and analyze surveys on behalf of the Client. In addition, commercial list services may provide Satmetrix with contact information for people who have opted to receive email (?opt-in lists?) on specific topics of interest. We invite Client customers ? via email, telephone, web page banners, web pop-ups, and other media ? to fill out surveys hosted on Satmetrix?s site (i.e., satmetrix.com, ccsurvey.com, or any successor web site). Participation in these surveys is voluntary. When a survey respondent uses the Satmetrix site to fill out a survey, technologies such as: cookies, beacons, tags, Local storage and scripts are used by Satmetrix and our partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users? movements around the site and to gather demographic information about our user base as a whole
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 2 Nov 2026 | Satmetrix systems inc: Inactive | Live pagesha256 4a473dcc6e |
ExpiredInactive
as of 2 Nov 2026 · confidence 100%- Kind
- Listing
- Issued or listed
- 19 Oct 2016
- Scope
- Personally Identifying Information Unique Information. We collect any unique personally identifying information about you such as your name, email address or any other contact information when you specifically and knowingly provide such information. Account Information. Certain Services and parts of our Website require that you provide personally identifying information about yourself. Under those circumstances, you will be fully notified of what information we will be collecting and for what purpose. Financial Information. If you are using a Service that requires a fee, or in circumstances in which you are to receive a payment, we may collect your financial information such as your credit card or other payment information. We may record your service confirmations, usage statistics and payment history for accounting purposes. Contact Information. We may use your email address or other contact information you provide to notify you of changes to the Services, to correspond with you about any questions or concerns you have brought to our attention and to notify you of any financial obligations you have to us. You may also receive automated messages regarding the Services. Correspondence. If you contact us to provide feedback, comments or inputs or for any other reason, we may keep a record of that correspondence and collect your personal information to process your enquiries, respond to your requests and improve our services. Third Party Sharing Financial Information. If you order any Services that require the payment of a fee, we transmit your financial information to our financial service providers and banks for processing. If we ever encounter a problem with your payments, we may review the information with you, our financial service providers and our bank to resolve the issue. Personally Identifying Information. We may only share personally identifying information with third parties in the following limited circumstances: - With your prior consent. - We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions, in compliance with this privacy policy and with appropriate confidentiality and security measures in place. - When we have a good-faith belief that such action is reasonably necessary to: (a) satisfy any applicable law, regulation, court order, legal process or enforceable government request, or (b) ensure compliance with applicable terms of service or agreements including investigation of any potential violations, or (c) to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person. - We may store and process personal information collected on our site in the United States or Canada or any other country in which we or our agents maintain facilities. By using our services, you consent to the transfer of your information among these facilities, including those located outside your country. - We may use third party service providers to serve ads and emails on our behalf. These companies may use technologies to measure the effectiveness of ads and emails and use information about your visits to the Website so that we can provide a better experience to you.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 2 Nov 2026 | MindTouch: Inactive | Live pagesha256 4cf422de20 |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is MindTouch GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
Change history
- 18 Sep 2026First indexed by CertReports4 evidence rows across 2 frameworks entered the index.
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