Sprinklr

Security and trust center evidence

Sprinklr is a provider of enterprise software solutions that help organizations unify customer-facing functions across digital

sprinklr.com Customer supportLast verified 3 Nov 2026

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ISO 27001Vendor-stated

CSA STARVerified

Cyber EssentialsVendor-stated

Sprinklr has 3 registry-verified rows and 12 vendor-stated rows in the CertReports index, last verified 3 Nov 2026. The strongest row is HIPAA: Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured). This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

Sprinklr is listed in the FedRAMP registry as FedRAMP Authorized as of 20 Sep 2026, issued 27 Sep 2022 and audited by Tevora Business Solutions, Inc. Sprinklr is listed in the EU-US Data Privacy Framework registry as of 17 Sep 2026, with active UK Extension, EU-US, and SW-US certifications issued 5 Oct 2016 and running through 28 May 2027. As of 17 Sep 2026, Sprinklr is listed in the CSA STAR registry with a Level 1 self-assessment (CAIQ) dated 13 Aug 2026. As of 18 Sep 2026, Sprinklr states on its trust centre that it holds SOC 2, ISO/IEC 27001, PCI DSS, SOC 1, SOC 3, GDPR, CCPA, TISAX, and BSI C5. As of 18 Sep 2026, Sprinklr's trust centre states Cyber Essentials and displays a HIPAA badge, though BAA availability is not confirmed in the evidence.

FedRAMP Authorized (audited by Tevora Business Solutions, Inc.), listed since 27 Sep 2022, as of 20 Sep 2026.
Listed in the EU-US Data Privacy Framework registry (active, through 28 May 2027) and the CSA STAR registry (Level 1 CAIQ, 13 Aug 2026), as of 17 Sep 2026.
States on its trust centre that it holds SOC 2, ISO/IEC 27001, PCI DSS, SOC 1, SOC 3, GDPR, CCPA, TISAX, BSI C5, and Cyber Essentials, and displays a HIPAA badge with BAA availability unconfirmed, as of 18 Sep 2026.

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 20 Sep 2026; it is regenerated whenever a row changes.

Among customer support vendors

3verified rows

Category median 1, across 110 indexed customer support vendors. Sprinklr has more verified rows than 98 percent of them.

contact centercustomer engagementcustomer experience managementsocial media management

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Compliance grid

No public evidence yet for ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

AI and data use policy

On request · Listed on the trust centre as "Responsible AI Statement" · as of 3 Nov 2026

Open

Subprocessor list

On request · Listed on the trust centre as "Subprocessors" · as of 3 Nov 2026

Open

Subprocessors

No subprocessor list captured yet.

Security profile

Pen test cadence: report available

Displayed as a security profile from public statements, not as attestations, as of 3 Nov 2026.

Change history

18 Sep 2026BSI C5 evidence addedA BSI C5 row entered the index with state Vendor-stated.
18 Sep 2026CCPA / CPRA evidence addedA CCPA / CPRA row entered the index with state Vendor-stated.
18 Sep 2026Cyber Essentials evidence addedA Cyber Essentials row entered the index with state Vendor-stated.
18 Sep 2026ENS evidence addedA ENS row entered the index with state Vendor-stated.
18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.
18 Sep 2026HIPAA evidence addedA HIPAA row entered the index with state Vendor-stated.
18 Sep 2026ISO/IEC 27001 evidence addedA ISO/IEC 27001 row entered the index with state Vendor-stated.
18 Sep 2026PCI DSS evidence addedA PCI DSS row entered the index with state Vendor-stated.
18 Sep 2026SOC 1 evidence addedA SOC 1 row entered the index with state Vendor-stated.
18 Sep 2026SOC 2 evidence addedA SOC 2 row entered the index with state Vendor-stated.

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