Skip to main content
Twilio logo

Twilio

HIPAA evidence

Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter

twilio.comCommunications and CPaaSLast verified 1 Nov 2026
Request the report Are you Twilio?
HIPAA mark, CertReports state Vendor-stated as of 1 Nov 2026Vendor-stated

Twilio and HIPAA

Twilio states it holds that it will sign a business associate agreement. CertReports captured this on 1 Nov 2026 from its trust centre (Drata); it is a vendor statement, not an independent confirmation.

Evidence

Vendor-statedVendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured)
as of 1 Nov 2026 · confidence 70%
SourceCapturedQuoteLinks
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
1 Nov 2026HIPAA
Live page Snapshotsha256 d249069f3b
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
31 Oct 2026HIPAA
Live page Snapshotsha256 7d3402fdf0
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
29 Oct 2026HIPAA
Live page Snapshotsha256 28f7bd522f
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
27 Oct 2026HIPAA
Live page Snapshotsha256 c1b86bc0f9
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
25 Oct 2026HIPAA
Live page Snapshotsha256 fa6bccac7f
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
23 Oct 2026HIPAA
Live page Snapshotsha256 6a98820950
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
21 Oct 2026HIPAA
Live page Snapshotsha256 375d4730d2
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
19 Oct 2026HIPAA
Live page Snapshotsha256 0b5523f118
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
17 Oct 2026HIPAA
Live page Snapshotsha256 4290095aed
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
15 Oct 2026HIPAA
Live page Snapshotsha256 d5b902b241
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
13 Oct 2026HIPAA
Live page Snapshotsha256 234326e303
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
11 Oct 2026HIPAA
Live page Snapshotsha256 f902169bc3
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
9 Oct 2026HIPAA
Live page Snapshotsha256 cd78791ad8
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
7 Oct 2026HIPAA
Live page Snapshotsha256 6fd8c6eac6
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
5 Oct 2026HIPAA
Live page Snapshotsha256 880ac84e66
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
3 Oct 2026HIPAA
Live page Snapshotsha256 5468f2c661
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
1 Oct 2026HIPAA
Live page Snapshotsha256 bc33c8e2ff
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
29 Sep 2026HIPAA
Live page Snapshotsha256 d259c47acc
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
27 Sep 2026HIPAA
Live page Snapshotsha256 edfad90a4e
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
25 Sep 2026HIPAA
Live page Snapshotsha256 715d5ad108
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
21 Sep 2026HIPAA
Live page Snapshotsha256 71151d03e9
Twilio trust centre (Drata)
Vendor trust centre · HTTP 200
17 Sep 2026HIPAA
Live page Snapshotsha256 dd0c3515b1
This is wrong

What is not public

  • Whether a BAA has been signed with any particular customer is never public; CertReports records only whether the vendor offers one.
What HIPAA means, and what it does not

No HIPAA certification exists. HHS declined to create certification criteria in the Security Rule preamble (68 FR 8334, 20 February 2003). The artefact that matters is a signed business associate agreement (BAA); "HIPAA compliant" on a marketing page is a claim.

Read the HIPAA guide and browse all vendors with evidence

Questions buyers ask

Is Twilio HIPAA compliant?

There is no HIPAA certification, so no vendor can be "HIPAA certified". The artefact that matters is a business associate agreement (BAA). Twilio states it will sign a BAA as of 1 Nov 2026.

Will Twilio sign a BAA?

Yes, according to Twilio's own published terms as of 1 Nov 2026. Confirm the covered products with the vendor before sending protected health information.

How does CertReports verify this?

Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.

Change history

  1. 17 Sep 2026HIPAA evidence addedA HIPAA row entered the index with state Vendor-stated.

Alternatives with HIPAA evidence

Similar vendors (shared product tags or the Communications and CPaaS category) whose HIPAA row is verified or vendor-stated, ranked by similarity.

Bird logo

Bird

Communications and CPaaS

The world’s largest omnichannel communications platform

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedSOC 3 mark, CertReports state Vendor-statedDPF mark, CertReports state Verified
1 verified · 6 stated1 Nov 2026
RingCentral logo

RingCentral

Communications and CPaaS

Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedCyber Essentials mark, CertReports state Vendor-statedSOC 3 mark, CertReports state Vendor-stated
1 verified · 13 stated1 Nov 2026
SignalWire logo

SignalWire

Communications and CPaaS

Build AI voice agents, contact centers, and unified communications on one programmable

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedPCI DSS mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedDPF mark, CertReports state Verified
1 verified · 6 stated26 Oct 2026

Understand HIPAA evidence

All articles