Explainers
The EU-US Data Privacy Framework, explained for vendor reviews
Solomon Amos · 7 Sep 2026 · 10 min read
Twilio
Regulatory evidence
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Twilio against third-party requirements
For each regulation, how many of the requirements it places on your vendors Twilio’s public evidence reaches. Open one for every item with its date and source.
- GDPR60%1 evidence found2 available on request1 partial evidence1 no public evidence
- UK GDPR56%1 evidence found1 available on request1 partial evidence1 no public evidence
- DORA67%2 evidence found2 available on request1 partial evidence1 no public evidence
- NIS292%2 evidence found1 available on request
- HIPAA92%2 evidence found1 available on request
- PCI DSS100%2 evidence found
- EU AI Act0%3 no public evidence
- ISO 27001 Annex A69%2 evidence found1 available on request1 no public evidence
- SOC 2 CC9.275%1 evidence found1 partial evidence
Documents on the trust centre
What the vendor lists, typed; public items can be read now, the rest are available on request.
20 documents listed on Twilio’s trust centre
security.twilio.com- Architecture or data-flow diagram
- Twilio Flex Network Diagramon request · seen 21 Sep 2026
- Business continuity and disaster recovery plan
- BC/DR and Crisis Managementon request · seen 21 Sep 2026
- Incident response plan
- Data Breach Notificationson request · seen 21 Sep 2026
- Cyber insurance certificate
- Twilio Certificate of Insuranceon request · seen 21 Sep 2026
- ISO certificate
- ISO/IEC 27001on request · seen 21 Sep 2026
- ISO/IEC 27017:2015on request · seen 21 Sep 2026
- ISO/IEC 27018:2019on request · seen 21 Sep 2026
- PCI DSS attestation of compliance
- PCI DSSon request · seen 21 Sep 2026
- PCI DSS v4.0.0on request · seen 21 Sep 2026
- Penetration test report
- Authy Pentest Remediation Scheduleon request · seen 21 Sep 2026
- Authy Pentest Reporton request · seen 21 Sep 2026
- SendGrid Pen Test Reporton request · seen 21 Sep 2026
- Twilio Pen Test Reporton request · seen 21 Sep 2026
- Security questionnaire (SIG, CAIQ, HECVAT)
- CAIQon request · seen 21 Sep 2026
- SIG Liteon request · seen 21 Sep 2026
- Security policy or overview
- Encryption-at-reston request · seen 21 Sep 2026
- Encryption-in-transiton request · seen 21 Sep 2026
- SOC 2 report
- SOC 2on request · seen 21 Sep 2026
- Twilio SOC 2 Reporton request · seen 21 Sep 2026
- Subprocessor list
- Subprocessorson request · seen 21 Sep 2026
Reviewing a vendor against regulations
All articlesAnalysis
The state of public compliance evidence in 2026: what 3,000 vendors actually publish
CertReports Research · 18 Sep 2026 · 12 min read
This maps third-party obligations to the vendor evidence that may support them. It is not legal advice and never a statement that a vendor or its customers comply; confirm scope and sufficiency with your counsel or auditor. “No public evidence” means nothing public was found at the last check. Citations link to the official text.