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Regulatory evidence

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twilio.comCommunications and CPaaSLast verified 6 Nov 2026

Twilio against third-party requirements

For each regulation, how many of the requirements it places on your vendors Twilio’s public evidence reaches. Open one for every item with its date and source.

Documents on the trust centre

What the vendor lists, typed; public items can be read now, the rest are available on request.

24 documents listed on Twilio’s trust centre

security.twilio.com
  • Architecture or data-flow diagram
    • Twilio Flex Network Diagramon request · seen 6 Nov 2026
  • Business continuity and disaster recovery plan
    • BC/DR and Crisis Managementon request · seen 6 Nov 2026
  • Incident response plan
    • Data Breach Notificationson request · seen 6 Nov 2026
  • Cyber insurance certificate
    • Twilio Certificate of Insuranceon request · seen 6 Nov 2026
  • ISO certificate
    • ISO/IEC 27001on request · seen 6 Nov 2026
    • ISO/IEC 27017:2015on request · seen 6 Nov 2026
    • ISO/IEC 27018:2019on request · seen 6 Nov 2026
    • Segment 2026 ISO27001-2022 Certificateon request · seen 6 Nov 2026
  • ISO 27001 statement of applicability
    • Segment SOAon request · seen 6 Nov 2026
  • PCI DSS attestation of compliance
    • PCI DSSon request · seen 6 Nov 2026
    • PCI DSS v4.0.0on request · seen 6 Nov 2026
  • Penetration test report
    • Authy Pentest Remediation Scheduleon request · seen 6 Nov 2026
    • Authy Pentest Reporton request · seen 6 Nov 2026
    • SendGrid Pen Test Reporton request · seen 6 Nov 2026
    • Twilio Pen Test Reporton request · seen 6 Nov 2026
  • Security questionnaire (SIG, CAIQ, HECVAT)
    • CAIQon request · seen 6 Nov 2026
    • SIG Liteon request · seen 6 Nov 2026
  • Security policy or overview
    • Encryption-at-reston request · seen 6 Nov 2026
    • Encryption-in-transiton request · seen 6 Nov 2026
    • Twilio & Post-Quantum Cryptography Whitepaperon request · seen 6 Nov 2026
  • SOC 2 report
    • Segment SOC2 Type 2on request · seen 6 Nov 2026
    • SOC 2on request · seen 6 Nov 2026
    • Twilio SOC 2 Reporton request · seen 6 Nov 2026
  • Subprocessor list
    • Subprocessorson request · seen 6 Nov 2026
All articles

This maps third-party obligations to the vendor evidence that may support them. It is not legal advice and never a statement that a vendor or its customers comply; confirm scope and sufficiency with your counsel or auditor. “No public evidence” means nothing public was found at the last check. Citations link to the official text.