Twilio
SOC 2 evidence
Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter
Vendor-statedTwilio and SOC 2
Twilio states it holds a SOC 2 Type II report. CertReports captured this on 1 Nov 2026 from its trust centre (Drata); it is a vendor statement, not an independent confirmation.
Evidence
| Source | Captured | Quote | Links |
|---|---|---|---|
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 1 Nov 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 31 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 29 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 27 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 25 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 23 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 21 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 19 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 17 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 15 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 13 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 11 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 9 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 7 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 5 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 3 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 1 Oct 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 29 Sep 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 27 Sep 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 25 Sep 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 21 Sep 2026 | SOC 2 | |
Twilio trust centre (Drata) Vendor trust centre · HTTP 200 | 17 Sep 2026 | SOC 2 |
What is not public
- The report period is not public, so CertReports cannot say whether the Twilio SOC 2 report covers the last 12 months.
- The audit firm is not stated in any public source CertReports has captured.
- Trust services criteria in scope, carve-outs and bridge-letter status are only in the restricted-use report, which CertReports never hosts.
What SOC 2 means, and what it does not
SOC 2 reports are restricted-use and are never "certifications". A Type II report covers a period; freshness is the period end plus a bridge letter of at most three months. "SOC 2 ready" and "in progress" are not reports. No public SOC 2 registry exists; the strongest registry-grade signal is a CSA STAR Level 2 attestation, then a public SOC 3.
Read the SOC 2 guide and browse all vendors with evidenceQuestions buyers ask
Is Twilio SOC 2 certified?
No organisation is "SOC 2 certified": SOC 2 is an attestation report issued by a CPA firm, not a certification. Twilio states it holds a SOC 2 Type II report as of 1 Nov 2026.
How do I get the Twilio SOC 2 report?
SOC 2 reports are restricted-use documents shared under NDA. Request it through the Twilio trust centre or security page; CertReports links to it and never hosts the report.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
Change history
- 17 Sep 2026SOC 2 evidence addedA SOC 2 row entered the index with state Vendor-stated.
Alternatives with SOC 2 evidence
Similar vendors (shared product tags or the Communications and CPaaS category) whose SOC 2 row is verified or vendor-stated, ranked by similarity.
Bird
Communications and CPaaS
The world’s largest omnichannel communications platform
RingCentral
Communications and CPaaS
Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI
SignalWire
Communications and CPaaS
Build AI voice agents, contact centers, and unified communications on one programmable
