How-to
Vendor Security Questionnaire Questions Answered by Public Evidence
Solomon Amos · 26 Sep 2026 · 8 min read
Verint
GDPR evidence
Close the AI outcomes gap with the Verint Open
Vendor-statedVerint and GDPR
Verint states it holds a data processing agreement. CertReports captured this on 30 Sep 2026 from its trust centre (Vanta); it is a vendor statement, not an independent confirmation.
Evidence
Vendor-statedVendor states GDPR on its trust centre
as of 30 Sep 2026 · confidence 90%VerifiedActive: SW-US Certification, EU-US Certification, UK Extension Certification
as of 26 Oct 2026 · confidence 100%- Kind
- Listing
- Issued or listed
- 17 Jan 2024
- Expires or valid through
- 19 Dec 2026
- Scope
- Verint helps brands provide Boundless Customer Engagement™. For more than two decades, the world’s most iconic brands – including more than 85 of the Fortune 100 companies – have trusted Verint to provide the technology and domain expertise they require to effectively build enduring customer relationships. We provide enterprise software solutions to global businesses and in connection with our services and operations, process data on behalf of customers or about our customers, users and vendors. We process personal data (sometimes called PII) on behalf of our customers with respect to their use of the products and services subscribed to by those customers. We process that data for the limited purpose agreed to with those customers. We also process data about our customers, users and vendors for purposes such as: processing transactions; delivering products and services; processing for other purposes as required by our services; communicating with customers, users and vendors; maintaining customer, user, and vendor accounts. With regard to non-HR data, Verint will collect or record information about business-to-business contacts. Verint does not seek to collect data about individuals, e.g. as consumers, when an individual is not acting in the course of business person. Verint will collect and process the following personal information; name, business position, business email address, contact telephone number and when interacting with our services, technical information such as IP address, device and browser type. This information will be used to identify you for marketing purposes and when interacting with our services, to grant you appropriate and secure access to our services. Verint will share this information with its group company members to provide services, to third party service providers who we disclose assist us in providing those services and to law enforcement agencies as further described in our privacy notice under the section “What information do we collect and hold, and what do we use this for?” https://www.verint.com/our-company/legal-documents/global-privacy-notice/ With regard to HR data, Verint collect name, residential address, correspondence address (if different from residential address), telephone number, email address, stated gender, health or other personal requirements relevant to a role, social security or other national ID reference, present employment status, previous employment history, bank details, next of kin details and personal references. Verint shares HR data with Verint group companies and our service providers who use the data solely on our behalf.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 26 Oct 2026 | Verint Systems Inc: Active: SW-US Certification, EU-US Certification, UK Extension Certification | Live pagesha256 f4a0d3d692 |
ExpiredInactive
as of 26 Oct 2026 · confidence 100%- Kind
- Listing
- Scope
- ForeSee's proprietary technology collects actionable insights about the customer and employee experience. ForeSee collects data for its clients through online and offline (in store and call center) customer satisfaction surveys. The data collected by ForeSee may include the following categories of Personal Data: name, email addresses, mailing address, and phone number. ForeSee may also collect the following categories of demographic information: age, gender, income bracket, education level and race. The data ForeSee collects belongs to its clients, and ForeSee uses the data to compile reports on customer satisfaction for its clients. Aggregated anonymous information may be provided to third-parties including media outlets, and does not include any Personal Data. ForeSee does not sell any Personal Data gathered from individual survey respondents and does not share any Personal Data with third parties for its own marketing purposes. Personal Data collected by ForeSee is only disclosed to ForeSee?s client or as directed by the Client in accordance with the contractual relationship, or as otherwise set forth in ForeSee's (Verint's) Privacy Policy. ForeSee may disclose Personal Data to business partners and subcontractors, such as sweepstakes administrators, as necessary in connection with the performance of requested services or solutions, or as otherwise appropriate in connection with a legitimate business need. ForeSee may also disclose Personal Data as necessary in connection with the sale or transfer of all or part of the business. In these situations, ForeSee will require the recipient of the Personal Data to protect the Personal Data in accordance with the relevant Privacy Shield principles, or otherwise take steps to ensure that the Personal Data is appropriately protected. ForeSee may also disclose Personal Data where required or permitted by law, or where ForeSee believes that such disclosures are appropriate in connection with a law enforcement request.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 26 Oct 2026 | Verint ForeSee: Inactive | Live pagesha256 7ff9573c4b |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is Verint GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
Change history
- 22 Sep 2026DPA changedThe data processing agreement URL changed.
- 22 Sep 2026AI training policy changedTraining on customer data moved from unknown to no.
- 18 Sep 2026Subprocessor added: Verint Hosted Solutions Americas SubrocessorsVerint Hosted Solutions Americas Subrocessors appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: Verint Hosted Solutions EMEA - EU SubprocessorsVerint Hosted Solutions EMEA - EU Subprocessors appeared on the subprocessor list.
- 18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.
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