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Zendesk

Alternatives with evidence

The best customer experiences are built with

zendesk.comCustomer supportLast verified 2 Nov 2026

Vendors that share product tags or the Customer support category with Zendesk and carry public evidence, ranked by shared tags, description similarity and overlapping evidence.

Hiver logo

Hiver

Customer support

Hiver is a software company founded in 2011 by Nitesh Nandy and Niraj Ranjan Rout

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Freshworks logo

Freshworks

Customer support

Freshworks is a cloud-based CEM software suite that streamlines customer conversations across multiple channels including email &

SOC 2 mark, CertReports state Vendor-statedFedRAMP mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedCSA STAR mark, CertReports state VerifiedCyber Essentials mark, CertReports state Vendor-statedISO 27701 mark, CertReports state Vendor-stated
2 verified · 10 stated2 Nov 2026
UserScape logo

UserScape

Customer support

Help desk software since

DPF mark, CertReports state Verified
1 verified2 Nov 2026
GrooveHQ logo

GrooveHQ

Customer support

Helply is the complete AI-native customer support platform: all you expect from Zendesk, rebuilt around AI agents that investigate

DPF mark, CertReports state Expired
2 Nov 2026
tawk.to logo

tawk.to

Customer support

One free inbox for all your customer

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Tidio logo

Tidio

Customer support

See what your customer conversations

SOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedDPF mark, CertReports state VerifiedCCPA mark, CertReports state Vendor-stated
1 verified · 3 stated2 Nov 2026
Next4Biz logo

Next4Biz

Customer support

Customer service platform that unifies every channel, understands and answers tickets with AI, and resolves them through workflows and

DPF mark, CertReports state Verified
1 verified2 Nov 2026
HappyFox logo

HappyFox

Productivity

HappyFox Help Desk brings AI-powered ticketing, automation, knowledge management, and omnichannel support to Customer Service, IT, HR, and

DPF mark, CertReports state Expired
2 Nov 2026
Thread logo

Thread

Customer support

Supercharge your service desk with effortless assistive and agentic AI—no new hires required and guaranteed

SOC 2 mark, CertReports state Vendor-statedDPF mark, CertReports state Expired
1 stated2 Nov 2026
Help Scout logo

Help Scout

Customer support

Help Scout delivers all the features you need to deliver exceptional support at a fraction of the cost of other customer service

DPF mark, CertReports state Expired
2 Nov 2026
Help Scout logo

Help Scout

Customer support

Help Scout delivers all the features you need to deliver exceptional support at a fraction of the cost of other customer service

DPF mark, CertReports state Expired
2 Nov 2026
Chatwoot logo

Chatwoot

Customer support

The modern, open source, self-hosted AI customer support platform

SOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-stated
2 stated30 Sep 2026
Mojo Helpdesk Metadot Corporation logo

Mojo Helpdesk Metadot Corporation

Customer support

Mojo Helpdesk is help desk software for schools, businesses, and IT

DPF mark, CertReports state Expired
2 Nov 2026
Supportsync.com logo

Supportsync.com

Customer support

SupportSync is uniquely designed to manage all aspects of Product Support including Customer Service, RMA and

DPF mark, CertReports state Expired
2 Nov 2026
Intercom logo

Intercom

Customer support

Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedCSA STAR mark, CertReports state Vendor-statedISO 27701 mark, CertReports state Vendor-stated
1 verified · 10 stated2 Nov 2026
MarketLinc logo

MarketLinc

Customer support

Hire your team of outsourced live chat agents with over 15 years of experience, supported by powerful AI technology and a range of other

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Deskpro logo

Deskpro

Customer support

Deskpro provides cloud and on-premise based helpdesk and ticketing

CSA STAR mark, CertReports state VerifiedDPF mark, CertReports state Verified
2 verified2 Nov 2026
Majorel logo

Majorel

Customer support

Majorel is an international service company, specialising in customer experience (CX) and business process outsourcing (BPO) services

PCI DSS mark, CertReports state Verified
1 verified19 Oct 2026
Latitude Labs logo

Latitude Labs

Customer support

Boost agent productivity and deliver seamless customer experiences with Freshdesk, an AI-powered customer service solution with omnichannel

DPF mark, CertReports state Expired
2 Nov 2026
Text logo

Text

Customer support

Your support team talks to more customers than anyone in your

SOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedPCI DSS mark, CertReports state Vendor-statedDPF mark, CertReports state VerifiedCCPA mark, CertReports state Vendor-stated
1 verified · 4 stated2 Nov 2026
Kustomer logo

Kustomer

Customer support

Deliver faster, personalized support with Kustomer's AI customer service

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedISO 27701 mark, CertReports state Vendor-statedISO 42001 mark, CertReports state Vendor-stated
1 verified · 7 stated2 Nov 2026
Webgroup Media logo

Webgroup Media

Customer support

Cerb gives human + AI teams shared inboxes for any work that arrives -- routed, automated, integrated with anything, and handed to a person

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Zowie logo

Zowie

Customer support

The AI agent platform leading enterprises trust to run in

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedDPF mark, CertReports state VerifiedCCPA mark, CertReports state Vendor-stated
1 verified · 4 stated2 Nov 2026
GuestTix logo

GuestTix

Customer support

GuestTix - Friends And Family, Inside Ticketing

DPF mark, CertReports state Verified
1 verified2 Nov 2026