VerifiedZendesk and FedRAMP
Zendesk is listed in the FedRAMP Marketplace for FedRAMP (FedRAMP Authorized), dated 14 May 2020, assessed by Schellman Compliance, LLC. CertReports last verified this on 17 Sep 2026 from the registry.
Evidence
- Kind
- authorization
- Issued or listed
- 14 May 2020
- Auditor or assessor
- Schellman Compliance, LLC
- Impact level
- LI-SaaS
- Products in scope
- Zendesk Customer Support and Help Desk Platform
- Scope
- Public Cloud
| Source | Captured | Quote | Links |
|---|---|---|---|
FedRAMP Marketplace Official registry · HTTP 200 | 17 Sep 2026 | Zendesk - Zendesk Customer Support and Help Desk Platform: FedRAMP Authorized | Live pagesha256 395e7ad35d |
What is not public
- Impact level and authorization path come from the FedRAMP data file; the package itself and the agency ATO letters are not public.
What FedRAMP means, and what it does not
Status changes often and the official GitHub data file and its daily changelog are the source of truth. Legacy "Ready" status is being retired in 2026 under FedRAMP 20x.
Read the FedRAMP guide and browse all vendors with evidenceQuestions buyers ask
Is Zendesk FedRAMP authorized?
Zendesk is listed in the FedRAMP Marketplace with status "FedRAMP Authorized" at impact level LI-SaaS as of 17 Sep 2026.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
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