
Chatdesk and GDPR
CertReports found no public GDPR evidence for Chatdesk as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.
Evidence
- Kind
- listing
- Scope
- We collect "Personal Information" and "Non-Personal Information" from companies to help build industry-specific machine learning models and provide customer feedback analytics. Personal Information includes emails and names, which companies submit to us through the site. It may also include account identifiers for social networking services such as Facebook and Twitter as well as phone numbers from messaging services such as WhatsApp and SMS. Non-Personal Information includes anonymous usage data, referring/exit pages and URLs, platform types, the number of clicks. Companies are not required to submit any Personal Information to use the Service. Text of the message along with email address and name of the sender and recipient. No personal information from customer messages is stored on our systems as we redact this using the Google DLP API. This redaction happens at the first stage of the tagging/analyzing process of our systems.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 17 Sep 2026 | Chatdesk: Inactive | Live pagesha256 8bed5eaa00 |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is Chatdesk GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
Alternatives with GDPR evidence
Similar vendors (shared product tags or the Customer support category) whose GDPR row is verified or vendor-stated, ranked by similarity.