No public evidenceText and GDPR
CertReports found no public GDPR evidence for Text as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.
Evidence
- Kind
- listing
- Issued or listed
- 8 Aug 2017
- Expires or valid through
- 24 Apr 2027
- Scope
- Text, Inc.’s main purpose of gathering personal data and user’s other information is to maintain service, ensure safe and guaranteed service performance for its users, upgrade and improve the functionality of its services and products. Personal data and other users’ information collected by Text, Inc. is used in order to complete user registration and at the same time to ensure his access to Text, Inc.’s services and products. While registering on our website www.text.com or www.livechat.com or www.chatbot.com, www.helpdesk.com, www.knowledgebase.ai and www.openwidget.com we request that you provide us with such information as: name, surname, company business name, address, website address, e-mail address, and credit/payment card information in the event when a user continues to use our services after free of charge trial period. Unless a user decides to use our services after free of charge trial period, credit/payment card information is not required. We also collect personal data provided by users while using our services and products. Some of the provided user’s information such as: your IP address, domain, browser type, operating system type etc. may be automatically acquired when a user visits our websites. When contacting Text, Inc. the user may be requested to render accessible analogical data to those provided while registering on our website. Personal data provided in connection with the correspondence between the user and Text, Inc. shall be used strictly to reply to inquiries made by the user or to transfer information. We use the information you provide us in order to provide you with customer service, allow you to view your reports, chats, chat logs, view the chat operators (persons you employ while using our software) and visitors to your Text, Inc. service. When using the support section of our site we may collect your e-mail address, name or openID account for the purpose of allowing contact with our support team. When using our software we may collect device information such as device type, operating system type, and application version. We use this information in order to provide an optimized version of our application for your device type. Please be aware we also collect and process data related to the use of our software and services by our users and their customers. We use such data for statistics purposes. We may use it also to improve our software or create and improve new services. We collect and process such data collectively and anonymously.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 17 Sep 2026 | Text, Inc.: Active: EU-US Certification, SW-US Certification, UK Extension Certification | Live pagesha256 46ab431326 |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is Text GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
Alternatives with GDPR evidence
Similar vendors (shared product tags) whose GDPR row is verified or vendor-stated, ranked by similarity.
No same-category vendor has GDPR evidence in the index yet.