Yuma AI
GDPR evidence
The AI Support Agent for Ecommerce
No public evidenceYuma AI and GDPR
CertReports found no public GDPR evidence for Yuma AI as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.
Evidence
- Kind
- listing
- Issued or listed
- 9 Jul 2026
- Expires or valid through
- 9 Jul 2027
- Scope
- Yuma AI provides artificial intelligence-powered customer service automation services to e-commerce and consumer-facing businesses. Yuma AI processes personal data on behalf of its customers for the purpose of delivering, maintaining, securing, supporting, and improving its customer service automation platform. The categories of personal data processed may include: * Customer and end-user contact information, including names, email addresses, phone numbers, and account identifiers; * Customer service communications, support tickets, emails, chats, and messaging interactions; * Order, shipment, return, refund, subscription, and transaction-related information; * User-submitted content, attachments, images, videos, and documents provided in connection with customer support requests; * Technical and usage information related to the operation and use of the services. Yuma AI processes such personal data to: * Provide AI-powered customer service automation; * Respond to and resolve customer inquiries; * Execute customer service workflows and authorized actions on behalf of customers; * Improve service quality, performance, accuracy, security, and reliability; * Generate analytics, reporting, and operational insights; * Comply with applicable legal, regulatory, and contractual obligations. Yuma AI may disclose personal data to trusted service providers, cloud hosting providers, infrastructure providers, analytics providers, and subprocessors that support the delivery, maintenance, security, and operation of its services. Such disclosures are limited to the purposes described above and are subject to appropriate contractual and legal safeguards.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 17 Sep 2026 | Yuma AI: Active: EU-US Certification, UK Extension Certification | Live pagesha256 120b9e8bee |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is Yuma AI GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
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