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Genesys

FedRAMP evidence

genesys.comCustomer supportLast verified 17 Sep 2026
FedRAMP mark, CertReports state Verified as of 17 Sep 2026Verified

Genesys and FedRAMP

Genesys is listed in the FedRAMP Marketplace for FedRAMP (FedRAMP Authorized), dated 26 Jun 2023, assessed by Coalfire Systems, Inc.. CertReports last verified this on 17 Sep 2026 from the registry.

Evidence

VerifiedFedRAMP Authorized
as of 17 Sep 2026 · confidence 100%
Kind
authorization
Issued or listed
26 Jun 2023
Auditor or assessor
Coalfire Systems, Inc.
Impact level
Moderate
Products in scope
Genesys Cloud CX
Scope
Public Cloud
SourceCapturedQuoteLinks
FedRAMP Marketplace
Official registry · HTTP 200
17 Sep 2026Genesys - Genesys Cloud CX: FedRAMP Authorized
Live pagesha256 395e7ad35d

What is not public

  • Impact level and authorization path come from the FedRAMP data file; the package itself and the agency ATO letters are not public.
What FedRAMP means, and what it does not

Status changes often and the official GitHub data file and its daily changelog are the source of truth. Legacy "Ready" status is being retired in 2026 under FedRAMP 20x.

Read the FedRAMP guide and browse all vendors with evidence

Questions buyers ask

Is Genesys FedRAMP authorized?

Genesys is listed in the FedRAMP Marketplace with status "FedRAMP Authorized" at impact level Moderate as of 17 Sep 2026.

How does CertReports verify this?

Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.

Alternatives with FedRAMP evidence

Similar vendors (shared product tags or the Customer support category) whose FedRAMP row is verified or vendor-stated, ranked by similarity.