Genesys
Alternatives with evidence
Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient
Vendors that share product tags or the Customer support category with Genesys and carry public evidence, ranked by shared tags, description similarity and overlapping evidence.
T-Metrics
Customer support
T-Metrics leads the industry with our omnichannel customer experience contact center solutions that can be deployed on-premises, hybrid
Avaya Federal Solutions
Customer support
Avaya helps large enterprises and government agencies connect customer experience, critical communications, enterprise voice, data, AI, and
Verint
Customer support
Close the AI outcomes gap with the Verint Open
WTI
Customer support
Waterfield Tech is a global customer experience tech and services provider spanning the leading CCaaS, conversational AI, and WEM
Kustomer
Customer support
Deliver faster, personalized support with Kustomer's AI customer service
UnifyCX
unifycx.com
UnifyCX blends global agent expertise with AI-powered CX tools to elevate efficiency, engagement, and
VOCI Technologies
Customer support
Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and
Cogito
Customer support
The newest addition to Verint delivers customer and employee experience real-time scores and
InMoment
Customer support
InMoment's customer experience solution goes beyond traditional customer experience (CX) management and combines data, technology &
IntouchCX
Customer support
IntouchCX is a global BPO leader delivering digital transformation services, customer experience solutions, AI-powered support, and
Majorel
Customer support
Majorel is an international service company, specialising in customer experience (CX) and business process outsourcing (BPO) services
Five9
Communications and CPaaS
Five9 delivers reliable cloud contact centre and AI services that empower organisations to deliver extraordinary customer
UJET
Communications and CPaaS
UJET's AI-powered cloud contact center boosts satisfaction, reduces costs, and delivers personalized
TELUS Digital
Customer support
Discover TELUS Digital - a customer experience innovator that designs, builds & delivers next-gen digital solutions for global and
24 7.ai
Customer support
Get in touch with [24]7.ai support or schedule a call with our in-house CX experts to discuss your
Engageware
Customer support
Virtual Event AI in CX summit: From proof of concept to proof of value in regulated industries Register now The most used AI-powered
Listen360
Customer support
Listen360 is a customer experience software and marketing platform that helps businesses measure customer satisfaction and reduce customer
VXI Global Solutions
Customer support
VXI Global Solutions delivers scalable customer experience and BPO services that enable enterprise organizations to support customers and
24 7.ai
Customer support
[24]7.ai is a leading provider of personalized, accurate & effective customer experience management services, solutions and
Latitude Labs
Customer support
Boost agent productivity and deliver seamless customer experiences with Freshdesk, an AI-powered customer service solution with omnichannel
Sprinklr
Customer support
Sprinklr is a provider of enterprise software solutions that help organizations unify customer-facing functions across digital
MindTouch
Customer support
Discover NiCE’s AI customer service automation solutions to improve CX and boost
Webgroup Media
Customer support
Cerb gives human + AI teams shared inboxes for any work that arrives -- routed, automated, integrated with anything, and handed to a person
Emojot
Customer support
AI-powered customer experience software to capture feedback, analyze sentiment, and drive real-time engagement across all