Freshworks
Compliance evidence
Freshworks is a cloud-based CEM software suite that streamlines customer conversations across multiple channels including email &
Compliance grid
SOC 2Vendor-statedVendor states SOC 2 Type 2 on its trust centre
as of 2 Nov 202622 sources
FedRAMPVendor-statedVendor states FedRAMP on its trust centre
as of 2 Nov 202622 sources
ISO/IEC 27001Vendor-statedVendor states ISO/IEC 27001:2022 on its trust centre
as of 2 Nov 202622 sources
CSA STARVerifiedSTAR Level 1 self-assessment (CAIQ)
as of 26 Oct 20266 sources
Cyber EssentialsVendor-statedVendor states Cyber Essentials on its trust centre
as of 2 Nov 202622 sources
ISO/IEC 27701Vendor-statedVendor states ISO/IEC 27701:2019 on its trust centre
as of 2 Nov 202622 sources- SOC 1Vendor-stated
Vendor states SOC 1 on its trust centre
as of 2 Nov 202622 sources - SOC 3Vendor-stated
Vendor states SOC 3 on its trust centre
as of 2 Nov 202622 sources 
EU-US Data Privacy FrameworkVerifiedActive: EU-US Certification, SW-US Certification, UK Extension Certification
as of 2 Nov 20262 sources
CCPA / CPRAVendor-statedVendor states CCPA on its trust centre
as of 2 Nov 202622 sources
TX-RAMPVendor-statedVendor states TX-RAMP on its trust centre
as of 2 Nov 202622 sources
Cyber Essentials PlusVendor-statedVendor states Cyber Essentials Plus on its trust centre
as of 2 Nov 202622 sources
Official framework marks identify the scheme each row is about; the CertReports state chip beside each mark is our assessment of the public evidence. How states are decided.