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Freshworks

FedRAMP evidence

Freshworks is a cloud-based CEM software suite that streamlines customer conversations across multiple channels including email &

freshworks.comCustomer supportLast verified 2 Nov 2026
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FedRAMP mark, CertReports state Vendor-stated as of 2 Nov 2026Vendor-stated

Freshworks and FedRAMP

Freshworks states it holds a FedRAMP authorization. CertReports captured this on 2 Nov 2026 from its trust centre (Drata); it is a vendor statement, not an independent confirmation.

Evidence

Vendor-statedVendor states FedRAMP on its trust centre
as of 2 Nov 2026 · confidence 80%
SourceCapturedQuoteLinks
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
1 Nov 2026FedRAMP
Live page Snapshotsha256 e1dc116fc7
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
31 Oct 2026FedRAMP
Live page Snapshotsha256 ca14276855
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
29 Oct 2026FedRAMP
Live page Snapshotsha256 6d3a998cca
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
27 Oct 2026FedRAMP
Live page Snapshotsha256 0f9b46ec07
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
25 Oct 2026FedRAMP
Live page Snapshotsha256 2d6e005220
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
23 Oct 2026FedRAMP
Live page Snapshotsha256 dc781bf565
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
21 Oct 2026FedRAMP
Live page Snapshotsha256 f5a3b15560
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
19 Oct 2026FedRAMP
Live page Snapshotsha256 cf41dc1c0e
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
17 Oct 2026FedRAMP
Live page Snapshotsha256 398f334bf1
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
15 Oct 2026FedRAMP
Live page Snapshotsha256 cf47778f62
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
13 Oct 2026FedRAMP
Live page Snapshotsha256 c84fd42588
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
11 Oct 2026FedRAMP
Live page Snapshotsha256 581850df43
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
9 Oct 2026FedRAMP
Live page Snapshotsha256 1b8941e746
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
7 Oct 2026FedRAMP
Live page Snapshotsha256 27fdb3bebf
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
5 Oct 2026FedRAMP
Live page Snapshotsha256 b5683f9a24
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
3 Oct 2026FedRAMP
Live page Snapshotsha256 0363602e87
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
1 Oct 2026FedRAMP
Live page Snapshotsha256 42feba7c8e
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
29 Sep 2026FedRAMP
Live page Snapshotsha256 496fc26564
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
27 Sep 2026FedRAMP
Live page Snapshotsha256 9be784785a
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
25 Sep 2026FedRAMP
Live page Snapshotsha256 6e8b2ffc67
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
21 Sep 2026FedRAMP
Live page Snapshotsha256 e6faaf1439
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
18 Sep 2026FedRAMP
Live page Snapshotsha256 dcd36dd5e4
This is wrong
Vendor-statedVendor states TX-RAMP on its trust centre
as of 2 Nov 2026 · confidence 80%
SourceCapturedQuoteLinks
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
1 Nov 2026TX-RAMP
Live page Snapshotsha256 e1dc116fc7
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
31 Oct 2026TX-RAMP
Live page Snapshotsha256 ca14276855
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
29 Oct 2026TX-RAMP
Live page Snapshotsha256 6d3a998cca
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
27 Oct 2026TX-RAMP
Live page Snapshotsha256 0f9b46ec07
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
25 Oct 2026TX-RAMP
Live page Snapshotsha256 2d6e005220
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
23 Oct 2026TX-RAMP
Live page Snapshotsha256 dc781bf565
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
21 Oct 2026TX-RAMP
Live page Snapshotsha256 f5a3b15560
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
19 Oct 2026TX-RAMP
Live page Snapshotsha256 cf41dc1c0e
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
17 Oct 2026TX-RAMP
Live page Snapshotsha256 398f334bf1
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
15 Oct 2026TX-RAMP
Live page Snapshotsha256 cf47778f62
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
13 Oct 2026TX-RAMP
Live page Snapshotsha256 c84fd42588
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
11 Oct 2026TX-RAMP
Live page Snapshotsha256 581850df43
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
9 Oct 2026TX-RAMP
Live page Snapshotsha256 1b8941e746
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
7 Oct 2026TX-RAMP
Live page Snapshotsha256 27fdb3bebf
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
5 Oct 2026TX-RAMP
Live page Snapshotsha256 b5683f9a24
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
3 Oct 2026TX-RAMP
Live page Snapshotsha256 0363602e87
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
1 Oct 2026TX-RAMP
Live page Snapshotsha256 42feba7c8e
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
29 Sep 2026TX-RAMP
Live page Snapshotsha256 496fc26564
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
27 Sep 2026TX-RAMP
Live page Snapshotsha256 9be784785a
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
25 Sep 2026TX-RAMP
Live page Snapshotsha256 6e8b2ffc67
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
21 Sep 2026TX-RAMP
Live page Snapshotsha256 e6faaf1439
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
18 Sep 2026TX-RAMP
Live page Snapshotsha256 dcd36dd5e4
This is wrong

What is not public

  • Impact level and authorization path come from the FedRAMP data file; the package itself and the agency ATO letters are not public.
What FedRAMP means, and what it does not

Status changes often and the official Marketplace data file and its daily changelog are the source of truth. Under the FedRAMP Consolidated Rules for 2026 (in force since 4 July 2026) the official label is "FedRAMP Certified"; Marketplace rows still carry the status text as published, and "Ready" became a legacy status on 28 July 2026.

Read the FedRAMP guide and browse all vendors with evidence

Questions buyers ask

Is Freshworks FedRAMP authorized?

Freshworks is listed in the FedRAMP Marketplace with status "Vendor states FedRAMP on its trust centre" as of 2 Nov 2026.

How does CertReports verify this?

Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.

Change history

  1. 18 Sep 2026FedRAMP evidence addedA FedRAMP row entered the index with state Vendor-stated.

Alternatives with FedRAMP evidence

Similar vendors (shared product tags or the Customer support category) whose FedRAMP row is verified or vendor-stated, ranked by similarity.

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FedRAMP mark, CertReports state VerifiedCSA STAR mark, CertReports state VerifiedDPF mark, CertReports state Verified
3 verified2 Nov 2026
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HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedFedRAMP mark, CertReports state VerifiedPCI DSS mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-stated
3 verified · 12 stated2 Nov 2026

Understand FedRAMP evidence

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