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ISO/IEC 42001 evidence

Freshworks is a cloud-based CEM software suite that streamlines customer conversations across multiple channels including email &

freshworks.comCustomer supportLast verified 2 Nov 2026
ISO/IEC 42001 mark, CertReports state No public evidenceNo public evidence

Freshworks and ISO/IEC 42001

CertReports found no public ISO/IEC 42001 evidence for Freshworks as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.

Evidence

Vendor-statedVendor states ISO/IEC 27001:2022 on its trust centre
as of 2 Nov 2026 · confidence 80%
SourceCapturedQuoteLinks
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
1 Nov 2026ISO/IEC 27001:2022
Live page Snapshotsha256 e1dc116fc7
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
31 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 ca14276855
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
29 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 6d3a998cca
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
27 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 0f9b46ec07
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
25 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 2d6e005220
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
23 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 dc781bf565
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
21 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 f5a3b15560
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
19 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 cf41dc1c0e
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
17 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 398f334bf1
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
15 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 cf47778f62
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
13 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 c84fd42588
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
11 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 581850df43
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
9 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 1b8941e746
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
7 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 27fdb3bebf
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
5 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 b5683f9a24
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
3 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 0363602e87
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
1 Oct 2026ISO/IEC 27001:2022
Live page Snapshotsha256 42feba7c8e
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
29 Sep 2026ISO/IEC 27001:2022
Live page Snapshotsha256 496fc26564
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
27 Sep 2026ISO/IEC 27001:2022
Live page Snapshotsha256 9be784785a
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
25 Sep 2026ISO/IEC 27001:2022
Live page Snapshotsha256 6e8b2ffc67
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
21 Sep 2026ISO/IEC 27001:2022
Live page Snapshotsha256 e6faaf1439
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
18 Sep 2026ISO/IEC 27001:2022
Live page Snapshotsha256 dcd36dd5e4
What ISO/IEC 42001 means, and what it does not

AI management system standard. IAF CertSearch does not catalogue it, so evidence is the vendor page, the certification body announcement or a public certificate.

Read the ISO/IEC 42001 guide and browse all vendors with evidence

Questions buyers ask

Does Freshworks have ISO/IEC 42001?

CertReports found no public ISO/IEC 42001 evidence for Freshworks as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.

How does CertReports verify this?

Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.

Alternatives with ISO 42001 evidence

Similar vendors (shared product tags or the Customer support category) whose ISO 42001 row is verified or vendor-stated, ranked by similarity.

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