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Freshworks

Cyber Essentials evidence

Freshworks is a cloud-based CEM software suite that streamlines customer conversations across multiple channels including email &

freshworks.comCustomer supportLast verified 2 Nov 2026
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Cyber Essentials mark, CertReports state Vendor-stated as of 2 Nov 2026Vendor-stated

Freshworks and Cyber Essentials

Freshworks states it holds an Cyber Essentials certificate. CertReports captured this on 2 Nov 2026 from its trust centre (Drata); it is a vendor statement, not an independent confirmation.

Evidence

Vendor-statedVendor states Cyber Essentials on its trust centre
as of 2 Nov 2026 · confidence 80%
SourceCapturedQuoteLinks
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
1 Nov 2026Cyber Essentials
Live page Snapshotsha256 e1dc116fc7
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
31 Oct 2026Cyber Essentials
Live page Snapshotsha256 ca14276855
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
29 Oct 2026Cyber Essentials
Live page Snapshotsha256 6d3a998cca
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
27 Oct 2026Cyber Essentials
Live page Snapshotsha256 0f9b46ec07
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
25 Oct 2026Cyber Essentials
Live page Snapshotsha256 2d6e005220
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
23 Oct 2026Cyber Essentials
Live page Snapshotsha256 dc781bf565
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
21 Oct 2026Cyber Essentials
Live page Snapshotsha256 f5a3b15560
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
19 Oct 2026Cyber Essentials
Live page Snapshotsha256 cf41dc1c0e
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
17 Oct 2026Cyber Essentials
Live page Snapshotsha256 398f334bf1
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
15 Oct 2026Cyber Essentials
Live page Snapshotsha256 cf47778f62
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
13 Oct 2026Cyber Essentials
Live page Snapshotsha256 c84fd42588
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
11 Oct 2026Cyber Essentials
Live page Snapshotsha256 581850df43
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
9 Oct 2026Cyber Essentials
Live page Snapshotsha256 1b8941e746
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
7 Oct 2026Cyber Essentials
Live page Snapshotsha256 27fdb3bebf
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
5 Oct 2026Cyber Essentials
Live page Snapshotsha256 b5683f9a24
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
3 Oct 2026Cyber Essentials
Live page Snapshotsha256 0363602e87
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
1 Oct 2026Cyber Essentials
Live page Snapshotsha256 42feba7c8e
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
29 Sep 2026Cyber Essentials
Live page Snapshotsha256 496fc26564
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
27 Sep 2026Cyber Essentials
Live page Snapshotsha256 9be784785a
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
25 Sep 2026Cyber Essentials
Live page Snapshotsha256 6e8b2ffc67
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
21 Sep 2026Cyber Essentials
Live page Snapshotsha256 e6faaf1439
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
18 Sep 2026Cyber Essentials
Live page Snapshotsha256 dcd36dd5e4
This is wrong
Vendor-statedVendor states Cyber Essentials Plus on its trust centre
as of 2 Nov 2026 · confidence 80%
SourceCapturedQuoteLinks
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
1 Nov 2026Cyber Essentials Plus
Live page Snapshotsha256 e1dc116fc7
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
31 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 ca14276855
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
29 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 6d3a998cca
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
27 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 0f9b46ec07
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
25 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 2d6e005220
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
23 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 dc781bf565
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
21 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 f5a3b15560
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
19 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 cf41dc1c0e
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
17 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 398f334bf1
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
15 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 cf47778f62
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
13 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 c84fd42588
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
11 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 581850df43
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
9 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 1b8941e746
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
7 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 27fdb3bebf
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
5 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 b5683f9a24
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
3 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 0363602e87
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
1 Oct 2026Cyber Essentials Plus
Live page Snapshotsha256 42feba7c8e
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
29 Sep 2026Cyber Essentials Plus
Live page Snapshotsha256 496fc26564
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
27 Sep 2026Cyber Essentials Plus
Live page Snapshotsha256 9be784785a
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
25 Sep 2026Cyber Essentials Plus
Live page Snapshotsha256 6e8b2ffc67
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
21 Sep 2026Cyber Essentials Plus
Live page Snapshotsha256 e6faaf1439
Freshworks trust centre (Drata)
Vendor trust centre · HTTP 200
18 Sep 2026Cyber Essentials Plus
Live page Snapshotsha256 dcd36dd5e4
This is wrong
What Cyber Essentials means, and what it does not

Certificates last exactly 12 months and expired certificates vanish from the IASME register, so a lapse is detected across snapshots, never from a single absence.

Read the Cyber Essentials guide and browse all vendors with evidence

Questions buyers ask

Does Freshworks have Cyber Essentials?

Freshworks states it holds an Cyber Essentials certificate. CertReports captured this on 2 Nov 2026 from its trust centre (Drata); it is a vendor statement, not an independent confirmation.

How does CertReports verify this?

Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.

Change history

  1. 18 Sep 2026Cyber Essentials evidence addedA Cyber Essentials row entered the index with state Vendor-stated.

Alternatives with Cyber Essentials evidence

Similar vendors (shared product tags or the Customer support category) whose Cyber Essentials row is verified or vendor-stated, ranked by similarity.

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HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedFedRAMP mark, CertReports state VerifiedPCI DSS mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-stated
3 verified · 12 stated2 Nov 2026
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SOC 2 mark, CertReports state Vendor-statedPCI DSS mark, CertReports state Vendor-statedCyber Essentials mark, CertReports state Vendor-statedDPF mark, CertReports state Verified
1 verified · 3 stated2 Nov 2026
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UserTesting is a platform for getting rapid customer feedback on almost any customer experience you can imagine, including websites, mobile

SOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedCSA STAR mark, CertReports state VerifiedCyber Essentials mark, CertReports state Vendor-statedISO 27701 mark, CertReports state Vendor-stated
1 verified · 6 stated2 Nov 2026

Understand Cyber Essentials evidence

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