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Freshworks logo

Freshworks

Alternatives with evidence

Freshworks is a cloud-based CEM software suite that streamlines customer conversations across multiple channels including email &

freshworks.comCustomer supportLast verified 2 Nov 2026

Vendors that share product tags or the Customer support category with Freshworks and carry public evidence, ranked by shared tags, description similarity and overlapping evidence.

Next4Biz logo

Next4Biz

Customer support

Customer service platform that unifies every channel, understands and answers tickets with AI, and resolves them through workflows and

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Deskpro logo

Deskpro

Customer support

Deskpro provides cloud and on-premise based helpdesk and ticketing

CSA STAR mark, CertReports state VerifiedDPF mark, CertReports state Verified
2 verified2 Nov 2026
Zendesk logo

Zendesk

Customer support

The best customer experiences are built with

FedRAMP mark, CertReports state VerifiedCSA STAR mark, CertReports state VerifiedDPF mark, CertReports state Verified
3 verified2 Nov 2026
Kustomer logo

Kustomer

Customer support

Deliver faster, personalized support with Kustomer's AI customer service

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedISO 27701 mark, CertReports state Vendor-statedISO 42001 mark, CertReports state Vendor-stated
1 verified · 7 stated2 Nov 2026
Sprinklr logo

Sprinklr

Customer support

Sprinklr is a provider of enterprise software solutions that help organizations unify customer-facing functions across digital

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedFedRAMP mark, CertReports state VerifiedPCI DSS mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-stated
3 verified · 12 stated2 Nov 2026
Airship logo

Airship

Customer support

Airship is the only mobile-first customer experience platform that delivers measurable results through AI-powered, unified cross-channel

SOC 2 mark, CertReports state Vendor-statedISO 42001 mark, CertReports state Vendor-statedDPF mark, CertReports state Verified
1 verified · 2 stated2 Nov 2026
Front logo

Front

Customer support

Customer communications hub for building strong relationships

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedDPF mark, CertReports state VerifiedCCPA mark, CertReports state Vendor-stated
1 verified · 5 stated2 Nov 2026
Ticketure logo

Ticketure

Customer support

Ticketing software for museums, zoos and

SOC 2 mark, CertReports state Vendor-statedPCI DSS mark, CertReports state Vendor-statedCyber Essentials mark, CertReports state Vendor-statedDPF mark, CertReports state Verified
1 verified · 3 stated2 Nov 2026
Hiver logo

Hiver

Customer support

Hiver is a software company founded in 2011 by Nitesh Nandy and Niraj Ranjan Rout

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Kubra Data Transfer logo

Kubra Data Transfer

Customer support

We provide customer experience solutions to help companies engage with their customers through multiple

PCI DSS mark, CertReports state Verified
1 verified2 Nov 2026
Gorgias logo

Gorgias

Customer support

Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedDPF mark, CertReports state ExpiredCCPA mark, CertReports state Vendor-stated
4 stated2 Nov 2026
tawk.to logo

tawk.to

Customer support

One free inbox for all your customer

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Chatwoot logo

Chatwoot

Customer support

The modern, open source, self-hosted AI customer support platform

SOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-stated
2 stated30 Sep 2026
Intercom logo

Intercom

Customer support

Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedCSA STAR mark, CertReports state Vendor-statedISO 27701 mark, CertReports state Vendor-stated
1 verified · 10 stated2 Nov 2026
UserTesting logo

UserTesting

Customer support

UserTesting is a platform for getting rapid customer feedback on almost any customer experience you can imagine, including websites, mobile

SOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedCSA STAR mark, CertReports state VerifiedCyber Essentials mark, CertReports state Vendor-statedISO 27701 mark, CertReports state Vendor-stated
1 verified · 6 stated2 Nov 2026
Supportsync.com logo

Supportsync.com

Customer support

SupportSync is uniquely designed to manage all aspects of Product Support including Customer Service, RMA and

DPF mark, CertReports state Expired
2 Nov 2026
Webgroup Media logo

Webgroup Media

Customer support

Cerb gives human + AI teams shared inboxes for any work that arrives -- routed, automated, integrated with anything, and handed to a person

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Engageware logo

Engageware

Customer support

Virtual Event AI in CX summit: From proof of concept to proof of value in regulated industries Register now The most used AI-powered

DPF mark, CertReports state Verified
1 verified2 Nov 2026
GuestTix logo

GuestTix

Customer support

GuestTix - Friends And Family, Inside Ticketing

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Unific logo

Unific

Customer support

Customer Experience Platform for Unified Commerce - Ecommerce buying behavior & customer engagement to increase LTV, AOV and Conversions w/

DPF mark, CertReports state Verified
1 verified2 Nov 2026
UserScape logo

UserScape

Customer support

Help desk software since

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Thread logo

Thread

Customer support

Supercharge your service desk with effortless assistive and agentic AI—no new hires required and guaranteed

SOC 2 mark, CertReports state Vendor-statedDPF mark, CertReports state Expired
1 stated2 Nov 2026
HappyFox logo

HappyFox

Productivity

HappyFox Help Desk brings AI-powered ticketing, automation, knowledge management, and omnichannel support to Customer Service, IT, HR, and

DPF mark, CertReports state Expired
2 Nov 2026
ACME Technologies logo

ACME Technologies

Customer support

ACME is a best-in-class ticketing software for cultural

PCI DSS mark, CertReports state Verified
1 verified2 Nov 2026