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Alternatives with evidence

Improve digital, product, and customer experience decisions with real human insights from UserTesting’s

validately.comCustomer supportLast verified 2 Nov 2026

Vendors that share product tags or the Customer support category with validately and carry public evidence, ranked by shared tags, description similarity and overlapping evidence.

UserTesting logo

UserTesting

Customer support

UserTesting is a platform for getting rapid customer feedback on almost any customer experience you can imagine, including websites, mobile

SOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedCSA STAR mark, CertReports state VerifiedCyber Essentials mark, CertReports state Vendor-statedISO 27701 mark, CertReports state Vendor-stated
1 verified · 6 stated2 Nov 2026
VOCI Technologies logo

VOCI Technologies

Customer support

Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and

DPF mark, CertReports state Expired
2 Nov 2026
Entersekt International logo

Entersekt International

Customer support

Enhance your digital banking with adaptive authentication and real-time risk intelligence that reduces fraud, improves customer experience

SOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedPCI DSS mark, CertReports state VerifiedISO 27001 mark, CertReports state Vendor-stated
1 verified · 3 stated2 Nov 2026
Cogito logo

Cogito

Customer support

The newest addition to Verint delivers customer and employee experience real-time scores and

DPF mark, CertReports state Expired
2 Nov 2026
Genesys logo

Genesys

Customer support

Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient

FedRAMP mark, CertReports state VerifiedDPF mark, CertReports state Expired
1 verified2 Nov 2026
Alchemer logo

Alchemer

Customer support

Alchemer is transforming insights into action with powerful customer experience management & online survey

DPF mark, CertReports state Verified
1 verified2 Nov 2026
ChurnZero logo

ChurnZero

Customer support

Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedDPF mark, CertReports state Verified
1 verified · 4 stated2 Nov 2026
CompuCom Systems logo

CompuCom Systems

Customer support

Enhance technology, streamline efficiencies, lower costs, improve employee and customer experience, and increase

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Emojot logo

Emojot

Customer support

AI-powered customer experience software to capture feedback, analyze sentiment, and drive real-time engagement across all

DPF mark, CertReports state Verified
1 verified2 Nov 2026
InMoment logo

InMoment

Customer support

InMoment's customer experience solution goes beyond traditional customer experience (CX) management and combines data, technology &

DPF mark, CertReports state Expired
2 Nov 2026
Intercom logo

Intercom

Customer support

Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedCSA STAR mark, CertReports state Vendor-statedISO 27701 mark, CertReports state Vendor-stated
1 verified · 10 stated2 Nov 2026
Airship logo

Airship

Customer support

Airship is the only mobile-first customer experience platform that delivers measurable results through AI-powered, unified cross-channel

SOC 2 mark, CertReports state Vendor-statedISO 42001 mark, CertReports state Vendor-statedDPF mark, CertReports state Verified
1 verified · 2 stated2 Nov 2026
Ajour Nordic Aps logo

Ajour Nordic Aps

Customer support

Discover Ajour's integrated POS and payment solutions that simplify your business operations and improve the customer

PCI DSS mark, CertReports state Verified
1 verified19 Oct 2026
Zendesk logo

Zendesk

Customer support

The best customer experiences are built with

FedRAMP mark, CertReports state VerifiedCSA STAR mark, CertReports state VerifiedDPF mark, CertReports state Verified
3 verified2 Nov 2026
Aisera logo

Aisera

Customer support

Aisera offers the industry's first proactive, personalized, and predictive AI powered Customer experience solution that automates 65-80% of

CSA STAR mark, CertReports state VerifiedDPF mark, CertReports state Verified
2 verified2 Nov 2026
CSG Media logo

CSG Media

Customer support

Connect, bill, and engage customers with CSG's award-winning SaaS solutions for customer experience, billing, and

PCI DSS mark, CertReports state VerifiedDPF mark, CertReports state Verified
2 verified2 Nov 2026
Guidewire Software logo

Guidewire Software

Customer support

Elevate your P&C insurance with Guidewire's industry-leading software! Streamline workflows, enhance customer experience, and drive

PCI DSS mark, CertReports state VerifiedDPF mark, CertReports state Verified
2 verified2 Nov 2026
MindTouch logo

MindTouch

Customer support

Discover NiCE’s AI customer service automation solutions to improve CX and boost

FedRAMP mark, CertReports state VerifiedDPF mark, CertReports state Verified
2 verified2 Nov 2026
Sendbird logo

Sendbird

Customer support

The AI agent that doesn’t just support, it delights.

DPF mark, CertReports state Verified
1 verified2 Nov 2026
TELUS Digital logo

TELUS Digital

Customer support

Discover TELUS Digital - a customer experience innovator that designs, builds & delivers next-gen digital solutions for global and

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Totango logo

Totango

Customer support

Totango is now Odie: a Customer Knowledge Engine designed to provide post-sales teams with customer-grade AI that is smarter, more human

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Ask Nicely logo

Ask Nicely

Customer support

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom

DPF mark, CertReports state Verified
1 verified2 Nov 2026
ATENTO BRASIL S/A logo

ATENTO BRASIL S/A

Customer support

Atento is a leader in customer experience (CX) and BPO

PCI DSS mark, CertReports state Verified
1 verified12 Oct 2026
Avaya Federal Solutions logo

Avaya Federal Solutions

Customer support

Avaya helps large enterprises and government agencies connect customer experience, critical communications, enterprise voice, data, AI, and

FedRAMP mark, CertReports state Verified
1 verified2 Nov 2026